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Discover our hassle-free shipping and returns policy at our online store. Learn about our shipping and return/exchange policy. Shop with confidence! SHIPPING & RETURNS SHIPPING POLICY All my designs are handmade therefore please allow 3-5 days before posting, this time frame may extend during busy periods. As all my items are bespoke, I am afraid an exchange or refund is unavailable. If you prefer, you are more than welcome to collect from me in Lower Ballinderry, you can choose this option at the check out. Once your order is ready I shall send you an email and we can arrange collection thereafter. Standard 2nd class post with Royal Mail is available to all areas in Great Britain. I have set up postage to Ireland, USA, Canada, Netherlands and Italy but if you would like me to post outside of these areas please do let me know as I can most certainly set up postage to your preferred destination. Thanks for reading Sonya RETURN & EXCHANGE POLICY As all my items are bespoke I am afraid an exchange or refund is unavailable. Once you have placed an order you will receive a proof of your design via email, it is your responsibility to check and amend if necessary.

Explore our online store's customer care, privacy, inquiries, and payment methods. Discover our terms and conditions for a safe and secure experience. TERMS & CONDITIONS CUSTOMER CARE I’m a Customer Care section. I’m a great place to write a long text about your company and your services, and, most importantly, how to contact your store with queries. Writing a detailed Customer Care policy is a great way to build trust and reassure your customers that they can buy with confidence. I'm the second paragraph in your Customer Care section. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add details about your policy and make changes to the font. I’m a great place for you to tell a story and let your users know a little more about you. PRIVACY & SAFETY I’m a Privacy & Safety policy section. I’m a great place to inform your customers about how you use, store, and protect their personal information. Add details such as how you use third-party banking to verify payment, the way you collect data or when will you contact users after their purchase was completed successfully. Your user’s privacy is of the highest importance to your business, so take the time to write an accurate and detailed policy. Use straightforward language to gain their trust and make sure they keep coming back to your site! WHOLESALE INQUIRIES I’m a wholesale inquiries section. I’m a great place to inform other retailers about how they can sell your stunning products. Use plain language and give as much information as possible in order to promote your business and take it to the next level! I'm the second paragraph in your Wholesale Inquiries section. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add details about your policy and make changes to the font. I’m a great place for you to tell a story and let your users know a little more about you. PAYMENT METHODS PAYMENT METHODS Credit / Debit Cards PAYPAL Offline Payments

Get quick answers to your questions with our frequently asked questions chat support. We are here to provide top-notch customer service for our online store. CUSTOMER SERVICE Thank you for visiting my website, I am over the moon to know that you have taken the time to view my designs, if you have any questions regarding any aspect of my collection please do feel to reach out to me as I am here to help! Chat soon, Sonya I AM HERE TO CHAT MON-FRI: 9am - 9pm SAT-SUN: 10am - 6pm Just click on the live chat button on the bottom of the product pages or the box below and I shall respond to you as soon as I can, if you are no longer live on the chat our conversation will convert to email so there is no need to worry about missing my response. Chat with Sonya LOCATIONS FREQUENTLY ASKED QUESTIONS Setting up FAQs General How long will my design take to make? As soon as I receive your order I shall draft up your design, if I have any questions I shall send them via email, please do make sure you have saved cherishedgiftco@hotmail.com (cherishedgiftco@hotmail.com)to avoid correspondence landing in your junk box. I don't see a design that I would like on the website, what do I do? Please message me with an specific requirements, I am always happy to help, if it's something that I can do for you let's get designing!